Cancellation Policy
Order Cancellation
You may cancel your order within 2 hours of placing it, provided it has not been shipped. To cancel an order, please follow these steps:
- Fill out the Order Cancellation form by providing the necessary details such as email ID, order ID, and reason for cancellation.
- You can also contact our customer support team to cancel the order at order-support@vedumart.com.
- Provide your order number and specific details of the order you wish to cancel.
- We will confirm your cancellation request and initiate the necessary steps to process it.
Refund for Canceled Orders
- If you cancel your order within the specified timeframe, you will be eligible for a refund.
- We will refund the full purchase amount to your original payment method, and the process will be initiated within 2 business days.
- Please note that it may take some time for the refund to be reflected in your bank or credit card statement.
Cancellation After Shipment
If your order has already been shipped, it is no longer eligible for cancellation. In this case, please refer to our Refund Policy for information on returns and refunds.
If you have any questions or require assistance with order cancellations, please feel free to contact our customer support team at contact@vedumart.com. Also, you can post your queries through the contact form. We are here to assist you and ensure your shopping experience is smooth and enjoyable.
